Refund policy

Return & Refund Policy

Because all of our products are custom-made and personalized, we do not accept returns or exchanges unless the item arrives damaged, defective, or incorrect.

Returns & Replacements

We will gladly replace or refund your order if:

• The item arrives damaged or defective

• The wrong product, size, or design was sent

To request a replacement or refund, please contact us within 7 days of receiving your order and include:

• Your order number

• Photos clearly showing the issue

Non-Returnable Items

We cannot accept returns or issue refunds for:

• Incorrect size selected by the customer

• Design errors approved by the customer

• Change of mind after production has started

Once an issue is approved, we will either:

• Send a replacement at no extra cost, or

• Issue a refund to your original payment method

If you have any questions, please contact us at info@atlasday.com